CCPA Notice

Effective Date: January 1, 2023 

As a California resident, under the California Consumer Privacy Act (as amended) (the “CCPA”), you have the right to know what personal information we collect, how we collect it, why we collect it and with whom we share it.  As used herein the terms “Transamerica,” “we”, “us” or “our” refers to the Transamerica company with which you have a relationship.

We may collect or use personal information differently depending on your relationship with us.  Please click on one of the following links for more information:

Consumer – you are an individual purchasing a product or service from us or using our websites or mobile applications in your individual capacity. The CCPA Notice is not applicable to policyholders or individual customers who have or are using our financial or health products and services primarily for personal, family or household use.  If the foregoing applies to you, federal law requires that we provide you with a separate privacy notice. Such notices can be viewed here (see “Additional Privacy Notices”).

Business Contact – you have a business relationship with Transamerica, such as an agent, consultant, or contractor.

Job Applicant – you have applied for a job with Transamerica.  

Employee – if you are a Current employee, please see the Employee Handbook for information about your privacy.  Current and former employees may submit a request via the links below or contact us via the email or number listed below.

Your California Consumer Privacy Rights

As a California resident, you may have certain rights to make requests regarding your personal information (“Consumer Requests”).  A summary of these rights are set forth here; please see the full applicable privacy notice linked above for additional details regarding our privacy practices and your rights.  You can make a Consumer Request by completing the forms linked to below, or by calling Transamerica, toll-free, at 877-247-2401:

Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.

Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.

Right to Delete: You have the right to request that we delete personal information we have collected about you, subject to Transamerica’s legal rights or obligations to retain such personal information.

Right to Opt-Out of Sales/Sharing: You have the right to opt out of sales of your personal information or the disclosure of your personal information for cross-context behavioral advertising (“sharing”). While we currently do not sell or share your personal information, if we do so in the future, we will honor your opt-out election.

• Transamerica collects certain sensitive information. We do not use or disclose sensitive information in a manner that requires us to offer a right to limit such use under the CCPA.
• Transamerica does not use automated decision-making tools to process your personal information in a manner that requires us to offer a right to limit such processing under the CCPA.
• Transamerica does not discriminate against your for exercising your privacy rights under the CCPA.  We may, however, charge different prices or rates, or provide a different level or quality of goods or services, if that difference is reasonably related to the value provided to us by your personal information.

We may limit our response to your rights as permitted by applicable law.

Transamerica publishes its response metrics related to Consumer Requests here.

Verification Process & Authorized Agents

Upon receipt of a Consumer Request, we will seek to verify your identity to our reasonable satisfaction before responding. This may require you to submit personal information to us during the verification process. You may authorize another individual to submit a Consumer Request on your behalf through the means indicated above. We may require the authorized agent to provide proof of your signed permission to submit the request and may require you to do one of the following: i) verify your identity directly with us; or ii) directly confirm to us that you have provided the authorized agent permission to submit the request.

Contact Us

If you have questions or any concerns, please call our toll-free number: 877-247-2401 or reach out to us via email: consumerdatarequest@transamerica.com.